CURRICULUM VITAE
EXECUTIVE SUMMARY
Multilingual Hospitality Executive and Strategic Operations Manager with over 20 years of international experienceacross Europe, Mexico, and the U.S. Expert in intercultural
communication, public relations, and audience engagement. Proven track record in designing high-impact guest experiences and managing complex stakeholder
relationships. Native-level fluency in English, Spanish, German, Italian, and French.
CORE STRATEGIC ASSETS
• Strategic Public Diplomacy: Expert in connecting with diverse audiences, from established leaders to emerging youth voices.
• Multilingual Communication: Professional fluency in five languages with a focus on nuance and cultural sensitivity.
• Market & Data Analysis: Skilled in tracking trends,
statistical analysis, and evaluating the impact of digital
and physical engagement initiatives.
• Leadership & Philosophy: Dedicated to "Human-
Centric" leadership and "Non-Zero-Sum" business
strategies.
PROFESSIONAL EXPERIENCE
General Manager | Del Carmen Concept Hotel Guadalajara, Mexico | Feb 2026 – Present
• Overseeing an operational overhaul and renovation for a premier boutique hotel.
• Leading cultural event integration, leveraging a deep knowledge of Mexican & international art.
• Managing digital infrastructure and social media marketing campaigns to reach new market segments.
Independent International Consultant | Remote / Global March 2025 – Present
• Strategic Operations & Multilingual Strategy, Multicultural Market Analysis & Digital Infrastructure Advisory.
• Project Development – I.S.WITHIN: Spearheaded the research and development phase of a specialized "give back" initiative designed to support military and Special Forces personnel.
Executive Director | MACAN Magical Experiences Tulum, Mexico | June 2020 – March 2025
• Designed and executed high-end experiential hospitality projects.
• Managed all public relations and marketing, significantly increasing brand visibility through targeted social media content and community engagement.
• Fostered relationships with local authorities and international tourism boards.
Operations Manager | KASA Hotel Parota (Small Luxury Hotels) Tulum, Mexico | Sept 2019 – March 2020
• Managed daily operations, ensuring brand alignment and high-level guest engagement.
Room Division Manager | Boutique Hotel Rosas & Xocolate + SPA (Design Hotels) Mérida, Mexico | Sept 2018 – Sept 2019
• Oversaw reception, reservations, and guest relations for an iconic, award-winning property.
Guest Services, Reservations & Concierge | ZAMAS Hotel Tulum, Mexico | Feb 2017 – March 2018
• Key Milestone: Established professional fluency in Spanish while managing high-volume international guest relations in a fast-paced coastal environment.
Europe: Hospitality Specialization & Learning Curve
Reception, Concierge & Guest Services | Kronenhotel (Stuttgart, Germany) | 2013 – 2016
Reception & Guest Services | Brandenburger Hof (Berlin, Germany) | 2012 – 2013
Reception Manager & Marketing | Vert Hôtel (Avignon, France) | 2010 – 2012
• Developed a deep technical foundation in European hospitality standards, revenue management, and multilingual administration within the academic corridors of Eurexia University.
Europe: Corporate Executive Experience
Executive & Personal Assistant | BM Group (Milan, Italy) | 2006 – 2009
• Provided high-level strategic support to executive leadership in a major international enterprise; managed sensitive communications and cross-border logistics.
Back Office: Sales & Administration | D-Link International (Milan, Italy) | 2003 – 2006
Secretary to General Vice-Manager | Telepiù International (Milan, Italy) | 2002 – 2003
Sales & Logistics Support | Hays International (Milan, Italy) | 1999 – 2002
EDUCATION & CREDENTIALS
• Bachelor’s Degree in Hospitality Management (BAC+2) | UNIVERSITY ADH EUREXIA| France (2009–2012)
• High School Diploma (Honors) | MONTEVIDEO SENIOR HIGH SCHOOL Minnesota, USA
• Linguistic Diploma | LICEO LINGUISTICO A. CAIROLI | Pavia, Italy
CERTIFICATIONS
• CcC Equilibri (Coaching con Caballos): Equine-Assisted Leadership & Development
Certification.
• Hippo-Therapy Assistant: Specialized Horse Therapy Training.
THE LEADERSHIP PHILOSOPHY
I believe in the "Non 0 Sum Game"—where leadership is a catalyst for community and
economic success. By practicing presence, active listening with all five senses, and honoring boundaries, I create a neutral, productive space where teams thrive and businesses profit.
Interests: Horseback riding, reading literature in original languages, and philosophical
romance writing.
Location:
Guadalajara, Mexico
Open to International Relocation
