"The opposite of belong, from the research, is fitting in. Fitting in is assessing and acclimating: 'Here's what I should say, or be, here's what I shouldn't say and avoid talking about. That's fitting in. Belonging is belonging to yourself first. Speaking your truth. Telling your story. And never betraying yourself for other people. True belonging doesn't require you to change you who are, it requires you to be who you are."
by Brené Brown
∞ ALLOW THE ASSISTANT TO PROVIDE WITH TRUSTWORTHINESS & DISCRETION, PRIVATE AS BUISNESS MANAGEMENT & MAKE YOUR LIFE EASIER!
∞ OUTSURCE RESERVATIONS & GUEST SERVICE TO ENSURE THE HIGHEST STANDARDS & SUCCESS WITH KINDESS & INTEGRITY!
LANGUAGES: ENGLISH, SPANISH, GERMAN, ITALIAN, FRENCH
Time management: goal setting, prioritization, delegation, and stress management, Strategic planning, Client-oriented service, Budgeting, Leadership, multitasking, responsible, ethical
Problem-solving: identify and creatively solve problems, Decision-making, Analytical skills, Adaptability, Communication strategy and collaboration, calendar management, meeting coordination, travel arrangements
Discretion and confidentiality: use judgment and sensitivity to handle sensitive information, build trust with clients and colleagues.
Organizational skills: manage time, resources, and information to achieve goals, including planning, prioritizing, and communicating effectively.
Attention to detail: focus on all aspects of a task or project, even the smallest ones. Being thoroughand meticulous, Active listening
Communication: convey a message clearly and accurately to others. Including both verbal and non-verbal communication.
Guest service: make customers feel valued, seen and satisfied with your products or
services. Empathy, active listening, patience, technical knowledge, Friendly attitude, Displaying compassion and empathy.
Reservations management: reservation process, availability, payments, efficiency and productivity, Commercial awareness, Strategic thinking, handling bookings, providing customer service, accurate information, manage operations and address customer inquiries, OTA, agencies connections
Reservation management policies, establishing clear and consistent policies regarding booking deadlines, cancellation policies, and deposit requirements.